Tuesday 31 March 2020

PAARD in coronatijden

CORONA UPDATE January 26: Because of the new COVID rules , shows can take place again in PAARD! Unfortunately, due to limited capacity, we still have to move / cancel some shows. If this applies to you, you will be notified by email as soon as possible. At the shows that do take place, we will observe the corona measures in force. More information about this can be found at: www.paard.nl/corona.

Rescheduled shows, cancellations & refunds
As soon as it is clear whether a show will be canceled or rescheduled, the ticket buyers will receive an email and we will mention this on the website. So keep an eye on your email.

-Rescheduled show:
Your ticket remains valid for the new date. Can’t make it to the new date? Then you can get the entire purchase amount back. You must submit a request for this within one month after the new date has been announced using the form that you will receive in the mail.

-Cancelled show:
You will receive an email notification that the show is cancelled. You don’t need to do anything yourself, the purchase amount will be automatically refunded.

-Refund:
The entire purchase amount will be refunded to the account, via the payment method which the purchase was made. The refund is laborious and it can therefore take a while before the refund is actually carried out. We aim to have this done within a month.

If you bought a ticket in PAARD  or at one of the other official pre-sale addresses, you can email a photo or scan of your ticket to [email protected], stating ‘return hardcopy ticket’. Unfortunately, our physical ticket office is closed at the moment.

Corona admission ticket (QR code)

Besides your concert ticket you also need to bring an Corona QR code with you. You can find the QR code in de CoronaCheckApp. In addition, you need a valid proof of identity so that we can verify the QR code. If you do not have a mobile, you can make a printout via CoronaCheck.nl. Look here for more information about what counts as a valid Corona admission ticket.
Please note: a separate vaccination certificate, the yellow booklet or separate test results do not apply.

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Contact
If you have any further questions, please send an email to [email protected]

“We hebben de laatste periode alles op alles gezet om het livestreamen te professionaliseren. Nu is het moment dat we kunnen laten zien hoe leuk het kan zijn om een liveshow mee te maken vanuit je eigen woonkamer.”

Directeur Majel Blonden van PAARD over de lockdown periode van 2020/2021: